Help centre
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Answers to the questions we get asked most. If yours isn't here, our team is one message away.
Frequently asked
Open the app, set your pickup and destination, choose a vehicle type, and confirm. You will see the fare upfront and can track your driver on the map.
Yes. Choose a pickup time when booking and a driver will be assigned ahead of your trip.
Cash, card, and your in-app wallet are supported. Available methods depend on your city and are shown at checkout.
Fares are based on distance, time, vehicle type, and any applicable fees or surcharges. The estimate is shown before you confirm.
Every driver is verified before going online, and each trip includes live tracking, trip sharing, and an in-app emergency button.
Apply through the driver or partner pages and our team will guide you through onboarding, document verification, and your first trip or order.
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